Common Questions
How quickly do you reply?
We answer most inquiries the same business day (Monday–Friday, 9:00 AM–5:30 PM).
Can I check the status of an order?
Yes—include your order number (if you have one) and the name on the order, and we’ll get you an update.
Do you have a showroom?
Yes—visit us during business hours to see garment options, colours, and decoration samples.
Do you offer rush service?
Often, yes. Let us know your deadline—we’ll confirm feasibility and any rush fees.